FAQ

How can I care for my Pottery?

How can I care for my Pottery? All pieces are stoneware and fired to 1240-1260 degrees c, this makes it vitrified, so for functional pottery that requires washing i.e. mugs, bowls etc. they are microwave and dishwasher safe. However, all pottery handmade or commercial is at risk of breakages, chips etc using such machinary. Ceramics, while strong can break so please handle with care. We do not replace or refund accidental breakages.
Can I buy a gift Voucher?

Gift Vouchers are currently not available.
What timescale should I expect when ordering a product?

All items are posted out weekdays within 1 to 2 days. The postal/courier service can take 3-5 days duration. It will be possible to upgrade to express delivery.
International Orders

The website is not set up for International orders. If you want to place and order outside of the UK please contact me to arrange this rjwceramics@gmail.com or use the contact form at the bottom of each web site page.
What is the time scale for products that are Out of Stock?

This is a tricky one to answer, it can depend on the time of year and whether there are other commintments. If I'm at the beginning of a making cycle it could be approx. 6-8 weeks.
My piece looks slightly different from the images?

All my pottery is handcrafted, and sometimes may differ slightly to images on the website, each piece is unique.