Products

All pieces on the Rebecca J Woods website are handmade, so each one is unique. Sizes and measurements are approximate, and colours may vary slightly. Every item is subject to availability.

Orders

• Orders should be placed through the website.

• If something is out of stock, you can leave your email to be notified when it’s available.

• For custom or special orders, please contact me directly. Once we’ve agreed on the design and price, I’ll send a PayPal invoice. I’ll start work once payment has cleared.

• Custom pieces usually take 4–6 weeks.

Payment

• Online: PayPal only.

• In person at fairs or markets: cash or card accepted.

You’ll get an order confirmation email and a shipping notification when your item is on its way.

Cancellations

Orders can only be cancelled before they’re dispatched. Refunds will be made within 14 days.
 

International Orders

I currently ship within the UK. If you’re ordering from abroad, please get in touch. Any customs or import fees are the buyer’s responsibility.
 

Workshops & Gift Vouchers

Workshops/Classes

• If you can’t make your booked class, let me know as soon as possible so we can arrange another date.

• Cancellations with less than 24 hours’ notice are non-refundable.

Gift Vouchers

• Valid for 12 months from purchase.

• Can be used for any class or workshop I run, with advance booking.

• Non-refundable and cannot be exchanged for cash. If the class costs more than the voucher, the difference must be paid; if it costs less, the extra will be refunded in cash.

• Lost or stolen vouchers: I’ll do my best to help if you have proof of purchase.

• Terms may change, and updates will always be on the website.

For any questions, contact me: rjwceramics@gmail.com | 07930 246 882